We're excited to share the latest updates to Medsender! We've enhanced your experience with new features, improved workflows, and better integrations. Here's what's new in case you missed it!

 🎯 Referral Management

Enhanced Analytics Dashboard

Your Referral analytics dashboard now shows even more valuable insights to help you track referral performance. We've added a chart creation column to show which referrals have successfully had a patient's charts created. Additionally, the referral report has been optimized and paginated for faster loading, making it easier to work with large volumes of referrals.

Automatic Referral Status Updates (ModMed API Users)

For practices with ModMed API, referral statuses now automatically stay in sync with your appointments. When you mark an appointment as "Completed" in EMA, the referral status in Medsender will automatically update to "Completed." The same applies for "Cancelled" and "No Show" statuses—saving you time and ensuring your referral tracking stays accurate without manual updates.

SMS Export to Patient Charts (ModMed Users Only) 

SMS messages sent through Medsender's referral management can now be exported directly to patient charts in EMA. This ensures all patient communications are properly documented and accessible where you need them.

Role-Based Analytics Access

We've added role-based access controls for the analytics page in the admin dashboard. Now non-admin users can be granted specific access to view analytics without needing full admin privileges. This gives you more flexibility in how you share insights across your team while maintaining appropriate security controls.

Better Time Display

Referral analytics now display time periods. Instead of showing "48 hours," you'll now see "2 days" when viewing referrals that are older than 24 hours, making it easier to quickly understand timelines at a glance.

 📞 Voice AI Enhancements

Rate MAIRA's Call Quality

You can now provide feedback on Voice AI calls directly in the web app. When reviewing call logs for MAIRA, you'll see thumbs up and thumbs down buttons to quickly rate call quality. You can also leave detailed comments for our team to review, helping us continuously improve the Voice AI experience for your practice.

 🏥 EMR Integration Improvements

Ordering Provider Information (EMA)

For documents categorized as "Results - Radiology" in EMA, the ordering provider information is now automatically saved to the patient chart.

 📧 Email & Communication

Emailed Records Support

You can now use the "Notify" button for emailed records giving you more options for how you handle incoming documents.

Email Provisioning

Developers working with our API can now provision new email addresses directly through the platform, streamlining the setup process for email-to-fax workflows.

📋 Distribution Lists

CSV Import

You no longer need to manually enter contacts one by one! You can now import distribution lists via CSV file upload, making it quick and easy to set up large contact lists.

Expanded Capacity

Distribution lists now support up to 3,000 contacts (increased from the previous limit of 50), with optimized 8-hour linear batching to ensure reliable delivery of your documents to large recipient groups.

 📠 Fax Management

Default Fax Number Selection

You can now choose a default fax number in your Settings page. This number will be automatically used when you send faxes from your EMR via Medsender's one-click send, eliminating the need to select it each time. If you haven't set a default, the system will use a fax number from your available list. 

Thank you for being a valued Medsender customer! If you have any questions about these updates or need assistance, please don't hesitate to reach out to our support team.

Note: Some features mentioned above may be specific to certain plans or require specific EMR integrations. Contact your account manager if you'd like to learn more about accessing these features.