We’re excited to introduce Auto-Rotate! Medsender now automatically detects and rotates pages to ensure faxes are properly oriented before processing. When you receive faxes that may have been sent upside down or sideways, our OCR feature will now detect the correct orientation and rotate the pages accordingly. 

Please note that this feature is currently in Beta. While it works well for most documents, the auto-rotation accuracy may vary on pages with poor image quality or significant blurriness. The clearer and sharper your document images are, the more reliably the system can detect and correct the orientation. 

We're continuing to refine this feature and welcome your feedback as we work to make document processing even more seamless!

We're excited to share the latest updates to Medsender! We've enhanced your experience with new features, improved workflows, and better integrations. Here's what's new in case you missed it!

 🎯 Referral Management

Enhanced Analytics Dashboard

Your Referral analytics dashboard now shows even more valuable insights to help you track referral performance. We've added a chart creation column to show which referrals have successfully had a patient's charts created. Additionally, the referral report has been optimized and paginated for faster loading, making it easier to work with large volumes of referrals.

Automatic Referral Status Updates (ModMed API Users)

For practices with ModMed API, referral statuses now automatically stay in sync with your appointments. When you mark an appointment as "Completed" in EMA, the referral status in Medsender will automatically update to "Completed." The same applies for "Cancelled" and "No Show" statuses—saving you time and ensuring your referral tracking stays accurate without manual updates.

SMS Export to Patient Charts (ModMed Users Only) 

SMS messages sent through Medsender's referral management can now be exported directly to patient charts in EMA. This ensures all patient communications are properly documented and accessible where you need them.

Role-Based Analytics Access

We've added role-based access controls for the analytics page in the admin dashboard. Now non-admin users can be granted specific access to view analytics without needing full admin privileges. This gives you more flexibility in how you share insights across your team while maintaining appropriate security controls.

Better Time Display

Referral analytics now display time periods. Instead of showing "48 hours," you'll now see "2 days" when viewing referrals that are older than 24 hours, making it easier to quickly understand timelines at a glance.

 📞 Voice AI Enhancements

Rate MAIRA's Call Quality

You can now provide feedback on Voice AI calls directly in the web app. When reviewing call logs for MAIRA, you'll see thumbs up and thumbs down buttons to quickly rate call quality. You can also leave detailed comments for our team to review, helping us continuously improve the Voice AI experience for your practice.

 🏥 EMR Integration Improvements

Ordering Provider Information (EMA)

For documents categorized as "Results - Radiology" in EMA, the ordering provider information is now automatically saved to the patient chart.

 📧 Email & Communication

Emailed Records Support

You can now use the "Notify" button for emailed records giving you more options for how you handle incoming documents.

Email Provisioning

Developers working with our API can now provision new email addresses directly through the platform, streamlining the setup process for email-to-fax workflows.

📋 Distribution Lists

CSV Import

You no longer need to manually enter contacts one by one! You can now import distribution lists via CSV file upload, making it quick and easy to set up large contact lists.

Expanded Capacity

Distribution lists now support up to 3,000 contacts (increased from the previous limit of 50), with optimized 8-hour linear batching to ensure reliable delivery of your documents to large recipient groups.

 📠 Fax Management

Default Fax Number Selection

You can now choose a default fax number in your Settings page. This number will be automatically used when you send faxes from your EMR via Medsender's one-click send, eliminating the need to select it each time. If you haven't set a default, the system will use a fax number from your available list. 

Thank you for being a valued Medsender customer! If you have any questions about these updates or need assistance, please don't hesitate to reach out to our support team.

Note: Some features mentioned above may be specific to certain plans or require specific EMR integrations. Contact your account manager if you'd like to learn more about accessing these features.

We are thrilled to announce a new time saving update: you can now instantly apply your signature or text to all pages of a multi-page document! This eliminates the need for manual placement on every single page.

Sign or add text once, apply everywhere! Simply place your signature or text on one page, and duplicate it across all other pages with ease.

Follow these quick steps to apply your signature or text across an entire document:
How to Apply to All Pages:

1. Sign/Add Text to the First Page:
   Click "Sign Document" or add a textbox from the toolbar.
   Place your signature or text in the desired location on the first page.
2. Select Your Signature/Text:
   Click on the signature or text you just placed to select it.
3. Apply to All Pages:
   
   
   
   
   With the signature or text box selected, locate the new "Apply to All Pages" icon (double square icon).
   Choose "Apply to All Pages Icon."
   Confirm your selection by clicking "Yes, Apply" when prompted: "This will create a copy of the selected signature on all pages with matching orientation. Continue?"
4. Save Changes:
   Click "Save Changes" to save your edits! 

Quick Tips!
Position first: Ensure your signature or text is placed correctly on the first page before applying it to all others.
Preview before saving: Scroll through all pages to confirm the positioning is as desired.
Edit individually: You can still adjust the position of signatures or text on any individual page after applying to all.